Frequently Asked Questions

Archive 2025-2026

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Additional Resources

Insurance ID Card

Account Information

Benefits

Benefit Information

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Online Enrollment Periods

Domestic Students

Fall - 06/13/2025 - 09/26/2025 (Installment option ends 08/30/2025)

Spring - 12/05/2025 - 02/27/2026

Spring/Summer - 12/05/2025 - 02/27/2026 (Installment option ends 01/31/2026)

Summer - 04/03/2026 - 06/12/2026

OPT/APT

Fall - 06/13/2025 - 09/26/2025

Spring - 12/05/2025 - 02/27/2026

Spring/Summer - 12/05/2025 - 02/27/2026

Summer - 04/03/2026 - 06/12/2026

Dependents of Domestic GA and International Students

Fall - 06/13/2025 - 09/26/2025

Spring/Summer - 12/05/2025 - 02/27/2026

Summer (International Student Dependents only) - 04/03/2026 - 06/12/2026

Online Enrollment

Continuation Insurance

Students with a Qualifying Life Event

Opt-Out/Waiver

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

Fall - 06/13/2025 - 09/26/2025

Spring/Summer - 12/05/2025 - 02/27/2026

Summer - 04/03/2026 - 06/12/2026

The Summer waiver deadline ended 06/12/2026. The online waiver system can no longer accept new waiver requests.

Dental and Vision Options

Welcome to The University of Arkansas Student Dental/Vision Insurance Plan

Academic HealthPlans is pleased to offer The University of Arkansas Student Dental/Vision Plan. As an undergraduate or graduate student at The University of Arkansas, you may choose to enroll in the Voluntary Dental PPO and Voluntary Vision offered through Cigna, an internationally recognized medical and dental plan provider. You do not need to be a participant in the Medical Student Health Insurance Plan to participate in this dental plan.

Online Enrollment Periods

Annual - 06/13/2025 - 09/26/2025

Spring/Summer - 12/05/2025 - 02/27/2026

After the open enrollment period has terminated, the student will be eligible to enroll at the next open enrollment period.

Benefits

Claims

Regulatory Notices

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

UnitedHealthcare Insurance Company
P.O. Box 809025
Dallas, tx  75380-9025
1 (800) 767-0700
UHC Customer Service

Cigna Dental

This service is not administered by Academic HealthPlans.

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In the Moment Counseling

ASAP - Academic Student Assistance Program

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected